While the design and colors of the mat we purchased is great, it arrived from Mad Mats in an unusable condition. The edges were puckered which constitutes a tripping hazard as well as being unsightly. Despite contacting the company and sending photos, Mad Mats response was "this condition does not qualify for a warranty return, replacement, or refund." We are very much unsatisfied with the response and the condition of the mat. This was not our first Mad Mats purchase, but the previous mat was purchased at a retailer where we could actually see the mat laid flat. Our suggestion is that you not purchase directly from the company, but at a retailer where you can "test drive" the product.
